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SHIPPING POLICY
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HOW DO I QUALIFY FOR FREE SHIPPING?
All orders placed over $100 before tax, shipped to an address within the continental U.S. are eligible for free shipping.
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WHERE ARE MY ITEMS SHIPPING FROM?
All items are shipped directly from Utah.
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WHERE IS MY PACKAGE?
After your order has been placed, you can expect it to ship within 3-5 business days. Once your order has shipped, you will receive a confirmation and tracking number via email.
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RETURN & EXCHANGE POLICY
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Because candle making is a very specific process with many extenuating factors, we can not guarantee how a wick will perform in your particular blend and vessel. At this time, we cannot accept returns, however we will always find a way to remedy the situation in the event of your candle arriving damaged or incomplete. If you have an issue, please contact us for help.
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