HOW DO I QUALIFY FOR FREE SHIPPING?
All orders placed over $80 before tax, shipped to an address within the continental U.S. are eligible for free shipping.
WHERE ARE MY ITEMS SHIPPING FROM?
All items are shipped directly from Utah.
WHERE IS MY PACKAGE?
After your order has been placed, you can expect it to ship within 3-5 business days. Once your order has shipped, you will receive a confirmation and tracking number via email.
RETURN & EXCHANGE POLICY
Because candle making is a very specific process with many extenuating factors, we can not guarantee how a wick will perform in your particular blend and vessel. At this time, we cannot accept returns, however we will always find a way to remedy the situation in the event of your candle arriving damaged or incomplete. If you have an issue, please contact us for help.